Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. Good evening, Parental Controls has been turned on but it is not manageable in MyBT as Myextras is not there, its just showing the activate button which when clicked says it will take 2 hrs to turn on, however it IS on as its saying light filter is on if you try to search certain sites and blocking. On top of that, there's the Homework Time feature to limit access to the web at certain times of the day. I have had numerous chats and conversations with well-meaning but ultimately ineffective technical experts at BT, switching parental controls on and off,. Clicking on "Manage BT Parental Controls". I can help. It’s important you choose a passcode that’s different to the one you use to unlock your device. If you’d like to change the. Virgin also offers more advanced online protection, called Virgin Media Internet Security, powered by cyber security and privacy experts F-Secure. If you are not able to acce. It works by looking at the main purpose of the site. Simple. @Robko68 I'm sorry that didn't work for you, I tested it on my own MyBT account before posting and got to it on the Your security tab. Save over £100 a year on top-rated broadband. Bills &. From speeding up your internet connection to managing your account and billing. It doesn't seem to block any website, of any description, as. But on the PCs I have changed the DNS settings to family shield with openDNS. Click on Add user to create. We'll provide you with one Wi-Fi disc to extend your wi-fi connection. Turn on Parental controls. There are three re-defined levels of restriction: Light, Moderate and Strict, but you can tailor these levels to your own requirements. Turn on Windows 10 parental controls, then select Start > Settings > Accounts > Family & Other People > Manage Family Settings Online. 5. Parental Controls set-up tutorial for BT Internet Connections. That was around a week ago, and it still. My parental controls aren't working. . 3. Security. @D1P1 thanks for confirming that, it should work on both browsers and apps. Hi, I'm trying to access BT Parental Controls and the website says to: Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; The only problem is that there is no 'Manage your extras' on the homepage. 1. The parental controls are managed via the box so as unacceptable as it is it's probably something you've set yourself. 2 REPLIES. Activating BT Parental Controls BTW Step by Step instructionsParental Controls from your Internet Service Provider. Controls & Settings guide. Scam calls. The same firewall and BT Parental Controls from. If I disable BT parental controls would this be applicable for all our devices using the BT wi-fi or can I choose parental controls for each device using our. Press Home, Settings, Parental Controls, you can make certain changes but you can't turn it off completely because it's an Ofcom requirement for control before 9pm. Out of all of the systems we’ve used, Sky Broadband Buddy. . Choose Parental Controls from the drop-down menu. There doesn't seem to be any way to set parental controls at all. Agreed that if they were using BTWifi while at home the parental controls would be superfluous but they would have the account holder's log on details so that when they were at home they could access. How to set up Account holder status. 100,000+ hours on-demand. . The new internet filters will. The video guides are available on UKSIC’s site here. any ideas why or do I just need to change it to go off at 9. BT 4G Home Hub settings and updates. Sky replied go you questions a couple of days before, and you can read their responses too. Watch the video to get quick tips on how to manage parental controls on Plusnet broadband. BT refers to its FTTC packages as 'Fibre Essential' and 'Fibre 2'. These tools can be installed across all devices, including mobile phones, computers and consoles. BT Smart Hub and Ultrafast Smart Hub - switch off access controls. Under “Daily limit,” tap Edit weekly schedule. Annual price changes and terms apply. Ok i have read through some posts about parental control but. And as a BT Broadband customer exclusive we’re also throwing in an extra 30% off your airtime and double data! Buy now. Sadly he has found out that by simply turning the smart hub off and on disables the parental controls giving full access. Can you login to your MyBT account and select the parental controls options and turn them on again. It gives you up to 900Mb/s download speeds. When I turn on parental controls the Netflix App stops working. Try My BTKeep your family safe online with BT Parental Controls. By phone: call 1818 from the EE device you want to remove or apply parental controls to. Re: Cannot manage BT Parental Controls. I have activated the option but its not blocking anything. Broadband running over 300. To be able to set up Parental Controls you need to make sure your My BT is set up with account holder status. I have used the parental controls before and had them working on a previous. Log in to My BT with your BT ID; Scroll down to and click on the Manage your extras button followed by clicking on Manage BT Parental Controls; Select 'Manage Settings' under BT Parental Controls and choose the Change filter levels tab It does not contain any parental controls filtering of inappropriate content. Re: Parental Controls Stuck On. 2. The default PIN is 1234. Internet Matters supports parents and professionals with comprehensive resources and expert guidance to help them navigate the ever-changing world of child internet safety. If controls are on (with light settings) i still cannot access gaming or social media sites unless I add them to the allowed list. What can we help with? I'm moving home. Quickly pause the internet on. I believe it is blocking, but how do I know? Many thanks. Barry Collins reveals how kids beat the broadband providers’ safeguards. [email protected] at any time for free. Follow these simple steps to. We deliver our Fibrefast Full Fibre Broadband directly to your door. For BT Parental Controls we’re introducing SafeSearch and making it part of the product. To set up SMS Security on an Android device: Open the BT Virus Protect app; Tap Security > SMS Security > Set Up; Tap Allow to enable the BT Virus Protect app to view and filter the spam text messages that you receive from known and unknown senders; Please note: due to Android operating system limitations, the BT Virus Protect app. BT Parental Controls helps to protect your family from accessing unsuitable sites providing you both control and flexibility while online. BT Broadband Unlimited BT's most affordable broadband - its ADSL option - gives average speeds of 10Mbps. Setting up. Go to solution. I've recently moved house and without changing parental controls on my account it now appears to be blocking content despite parental controls and BT web protect not being activated in MyBT. It’s like the controls setting is off, but the controls are still active. Learn more about the ways BT keeps your details secure. How to get started: Plug in and switch on your Mini Hub and wait for it to connect to the 4G network. TNT Sports on Sky TV with BT Broadband: For UK residential BT Broadband customers. Announcements, Guides & Community Updates; The Lounge; BT. To check if it’s ready, go to the WiFi Controls dashboard and scroll down to Parental Controls. Once you install the Circle App on each mobile device. 2. Step 36: Close out of command prompt and windows should start. Watch the video to get quick tips on how to manage parental controls on BT Broadband. Selecting your model allows us to tailor our support site for you. g. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. on 10-05-2020 10:28 PM Options We run our business from home on BT business FTTP. ”. If you report a fault with your broadband, we'll send you a Mini Hub straight away at no extra cost. Hi, I am new to forums but thought I would give it a go as I am now getting desperate for a resolution. or call 08454 123 662 from any other device. YouView from BT; BT Sport on TV, Online player or App; TV Content including BT Sport; Home phone & Mobile. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. BT Parental Controls is a new service that allows you to stay in control of what your family accesses on the internet and it's FREE for all BT Broadband and BT Infinity customers. Get started today. The "homework" time may be what you are needing to use in order to. I have activated the option but its not blocking anything. Contact us. We run our business from home on BT business FTTP. Select “Settings” and press “OK” button”. Broadband & mobile networks. Protects all devices (computers, laptops, tablets, iPads, mobile devices. A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. I am the account holder and I haven't enabled this feature, when I log in I can see the parental controls are set to. To find the model/version number of a device, check the bottom or back panel. It features parental controls to help you limit the websites your children can see. In short you are going via the parental controls already as a BT user, just that no sites are blocked due to hitting the content. It’s like the controls setting is off, but the controls are still active. Select the user for whom you want to schedule play time, then select “Parental Controls”. It’s a powerful system, but that doesn’t mean a. Ever since requesting the upgrade, NONE of the parental controls have worked including none of the excluded sites. ’’. Community; Community; Announcements. internet matters. Thanks for posting about the parental controls, sorry you're having a few problems. So you get to enjoy market-leading broadband at an unbeatable price. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. I'd also recommend the MyBT app for. Broadband Extras & Apps from BT. Thus, I did so and resultantly, I then enabled my parental controls to manage the settings, it said to wait as in the next 24 hours it would enable. signing up for another 24 months). A recent survey conducted by telecoms regulator Ofcom found that almost a quarter of parents believed their kids could. Worth £130, it's free to all customers taking a 12 month+ contract and comes with a lifetime guarantee. When you're logged into your BTID, click on "your security" as shown here: Once you click on "Your security", you should see the option to activate BT Parental Controls:Parental control and payment PINs Take control over what your kids stumble across (and rent!) by setting up parental controls About your PINs There are two PINs: one for parental controls and one for payments. I did have adult sites and social media restricted for a while, but it's been turned off for months. From the app, click Your products, scroll down, and select BT Parental controls in the Your Security settings section, then click Manage. Unplug the Router at Night. Stay in control of what your family can access online by setting filters for inappropriate content. BT Parental Controls. Community; Community; Announcements. Step 32: Click Continue. You can also use BT Virus Protect, a free app to help guard your computers and other devices from viruses, spyware, and malware, which can be present on a large range of websites. Find out more. Here's how: Log in to My BT with your BT ID Scroll down to the 'My Extras' section and click Personalise your settings in the 'Parental Controls' panel Slide the button to ‘Off’ in the BT Parental Controls section and your BT Parental Controls will be switched off To turn them back on slide the. Activating BT Parental Controls BTW Step by Step instructionsTake control of 3. The 4 big internet providers in the UK – BT, Sky, TalkTalk and Virgin Media – provide their customers with free parental controls which can be activated at any time. 1. BT Parental Control Options. can game, download and. All our BT. From Monday last week the speed dropped and was losing connection. 254 into the address bar. - BT Community. The BT Parental Controls are either on or off for your broadband connection and all the devices that connect through that. Completely free to use, features include:Re: Parental controls. BT Parental Controls allow you to restrict certain types of websites on all devices connected to the BT Smart. . com & Community; Broadband. All our broadband options comes with BT Parental Controls security included and at no extra cost. The purpose of the filter is to protect children from unsuitable content when online. 2. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. . Browse . Going to "Manage your extras". How to open the Hub Manager. Reply. From the main menu, select Settings. The first step is to download the app, and the second step is to set up the Circle Home Plus device on your Wi-Fi router. Discounted Broadband. Broadband Extras & Apps from BT / Parental Control; Options. BT Hub Manager Login - 192. Ask the BT Community. . I have sent you a private message with instructions on how you can send us. It detects and removes viruses, malware, ransomware and spyware; ensures all your online banking and shopping sessions are secure, and lets you set up advanced parental controls. i have set-up parental controls to block social media and this works fine on my laptop (win 10 and chrome), however my sons tablet (amazon fire) just ignores restrictions and goes straight to facebook, messenger ect ect. Full fibre broadband delivers much faster speeds that are more reliable than copper networks, meaning that you can receive much faster download and upload speeds with Fibrus full fibre broadband. Learn about the 4G Mini Hub for BT Halo customers. You will be activated with the 'light' filter setting. Google’s Chrome Chat A software program that allows users to communicate with each other instantly via the internet e. Find the best router for coverage across major providers like BT, Virgin Media, Sky and others. Note: Please make sure the Private MAC Address is disabled on your clients, otherwise, the parental control won't take effect. We’ll give you a switching date – usually within two weeks, unless you choose a later date. My parental controls arent blocking anything even after going through all the steps recommended through the live chat and over the phone. Re: Parental Controls not working effectively. Hi, I currently have a bt smart hub 2 and use parental controls to prevent my teenage son staying up till the early hours on any device he can find. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Parental Controls not working My wife and I have successfully used the BT App to control the internet access for our teenage son, especially at night. Just log in to. @EggSniffer. Learn about the BT Hub Manager | BT Help. In a bid to help promote the use of parental control software, The UK Safer Internet Centre (UKSIC) has been working with BT, Sky, TalkTalk and Virgin Media to launch online video guides to help parents set up the controls software and offers information on other controls too. Parental Control. Once activated, the filters will be live on the network within two hours. BT Home Hub 4 and. Log in to My Sky using a computer or the My Sky app. Reply. I'd also recommend the MyBT app. The Parental Controls are separate to the wifi controls, to set them up see below. However, if you prefer a permanent removal of the filters, follow the steps below. NOW – 192. At the bottom center, tap Controls . Once I. ADSL/Copper broadband; BT Fibre broadband; Broadband Extras & Apps from BT; Home setup, Wi-Fi & network discussions; BT Devices; BT TV. Broadband A type of internet connection supplied by an internet service provider e. So initially i had a BT hub 2 and. Sky Broadband Shield, sometimes just called Sky Shield, works on. on 22-06-2023 8h35 14 Views Message 1 of 1 Parental controls Hello All. Advanced Security for safer browser - Keep everyone safer than ever online. BT Broadband Plans Summary. More options. Monitor Your Child’s Internet Usage. This includes restricting children from accessing inappropriate or adult content. There are two kinds of Parental Controls on the iPhone: Screen Time and Content Restrictions. Here's how it's done: 1. Re: Bt Wifi account for children to use. Online security as standard – BT Parental Controls can help you stay in control of what your family can access online. That’s 25x faster than our standard fibre. I can set and block anything and it still lets me view the websites. Our most reliable broadband. Here’s how to activate parental control settings using the UK’s largest ISP, BT – assuming you’re not using recently installed technology whose parental controls are already turned on: Log onto your MyBT account. what do I need to do to fix. You can also set it to automatically interrupt the game if necessary. 0:37. 100 high-quality Xbox games included at no extra cost. YouView from BT; TNT Sports on TV, Online player or App; TV Content including TNT Sports; Home phone & Mobile. Tried deleting cache and rebooting the router. Ideally I'd like to have the controls on and this site still accessible like it was last week. You can however restrict the times the individual laptops can access the internet by using the Access controls feature on your Hub. Our parental controls are the only ones that work both in the home and on all our 5 million wi-fi hotspots so your children stay safe wherever they are. Key moments. You need to remove that link to Amazon, as its not permitted here. Parental Controls. Logging into a My BT account with a BT ID. Choose a pre-set filter levels from Light, Moderate and Strict, or customise the blocked categories. For example, if controls are on and WhatsApp is in the allowed website list, WhatsApp works. 0 Ratings. Parental Controls Not Working. Setting Parental Controls through your internet service provider can be the easiest way to manage what your children can access across all your devices and. Then click 'Setup BT Parental Controls' Cyaose your kids can online 4. Contact us. Blazing speeds and huge network of over 5,000 servers. Reply. Full Fibre. You’ll find it in Hub Manager or the My BT app if you’re on Smart Hub 2. I think we'll need to get our parental controls team to check this over for you, I'll send a private message in a moment so you can get in touch with the moderation team. I'm sorry you're having problems blocking that service. Fair enough except that it never does!With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. BT Parental Controls helps to keep your children safe online by providing filtering of inappropriate content online. All delivered by a dedicated line direct to your home. Let's get started. Hi, I have set my broadband parental controls to block gaming during the week. com & Community; Broadband. Once activated try to disable the Homework time options as I have seen these stay in. Connect for as long as you like and save your mobile data for when you really need it. 1. As is the case with mobile devices, factory resets on the Amazon Fire TV Stick remove any pre-established parental controls. Choose what your kids can see online and set limits for their online time with easy-to-use wi-fi controls. By phone: call 1818 from the EE device you want to remove or apply parental controls to. Choose Parental Controls from the drop-down menu. This is why FTTC tends to have a maximum speed averaging around 65Mbps. . Our commitment to the government is to continue to ask until you decide whether or not you want the service. 168. We would like to show you a description here but the site won’t allow us. Select More Options > Content Restrictions > turn on Block Inappropriate Apps And Games and Block Inappropriate Websites. I spent 3 hours with a BT advisor trying different solutions 5 days ago. Re: Parental controls. BT Parental Controls is free to BT Broadband customers. BT NetProtect Plus with fire wall, anti-virus and anti-spyware features, is designed to protect. At the time then the only way to do this was to use a 3rd party router (Billion) and link this to OpenDNS. Broadband Extras & Apps from BT / Parental control is not working; Options. My son has a PS5 which he uses for most of his internet stuff, but BT Parental Controls keep blocking his access to Twitter. " What is one supposed to do as I u. BT broadband deals; TalkTalk broadband deals;. Sorry, but we are doing some maintenance on the site at the moment. To get the actual xbox console working with xbox live I had to change the DNS settings in the console to google DNS settings in the console settings. My PC is fine with access, just happens o. When I access the Tesco Groceries website some of the pictures of products on some pages fail to download and updating the shopping basket is difficult. 1. If I switch parental controls off, then I cannot access gaming sites or social media pages. BT Fibre broadband / Parental controls; Options. The PG setting will block all potentially harmful content. We have a BT Youview Box. Select your child. BT does not recommend deleting the BT Parental Controls permanently. Broadband & mobile networks. 0 Ratings. Parental Control; Options. BT Mobile uses BT mobile parental controls What levels of protection are available? BT Mobile gives you three levels of content restriction: Strict: blocks content only suitable for the over-12s; Light: blocks content only suitable for adults; Off: allows everything; We can't guarantee that BT. 4G Assure, Hybrid Connect and Complete Wi-Fi. Circle will detect all your family’s Internet-connected devices. 168. 1. Proxies bypass filters on your internet by diverting the traffic to another server, masking your computer's address in the process. Select the days you want to limit screen time. 168. I have been having this problem activating parental control on BT for a while. When activated, all devices connected to your BT Business Hub will have their content filtered to the restriction level that you’ve set. Got a question about your BT Business broadband, BT Wi-fi, hubs or routers? Our Help & Support team have all of the answers right here. 28. You have not allowed cookies and this content may contain cookies. Half price SIM only plans for 6 months. Due to an increase in demand across our service, our voice Helpline is currently available 10am–8pm Monday to Friday. New. If you're the parent or guardian on your device and want to prevent another family member from changing your settings, tap Use Screen Time Passcode to create a passcode, then re-enter the. Broadband Extras & Apps from BT / Parental Control; Options. Ive been into hub settings and its saying there is. BT Parental Controls help keep your children safe online. 1. So you can get a better wi-fi signal from your basement office to upstairs. Find out how to fix any problems you might be having with BT Parental Controls. Announcements, Guides & Community Updates; The Lounge; BT. It'll also work when you're out and about in the UK and you use your BT ID to log in to BT Wi-fi. You should be able to do this with certain 3rd party routers however, but not on the Business. In this case it was worth doing as it fixed the problem. This isn't something the Community is going to be able to help with so you can send us over your details and we'll give you a hand from here. See where this Helpful Answer was posted. org BT Broadband Controls & Settings guide BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart. Scam calls. Choose "This is My [Device]" or "This is My Child's [Device]". I have turn the controls off in MyBT but the change doesn't seem to be kicking in. Monitoring gives you a much clearer picture of what your child has been viewing online. Bills &. Cheers, Robbie. Because people can access the internet through a supplied PC and personal devices (phones, tablets, laptops) coonnected over WiFi we want to control access to. BT Help is the place to come for support with all your BT products and services. How To Access BT Hub Manager | TechXpert. I have BT Hub 2 and suddenly My App on iOS17. BT’s parental controls offer tight restrictions on what your child can see online. If you would like help to keep your children safe online, you can get BT Parental Controls. Payment PIN help. BT parental controls. Customise settings. These filters will also apply if you use your BT ID to log in to BT Wi-fi. Once activated, all devices connected to your BT Hub will have content filtered to a restriction level that you set. I'll send you a private message so you can send over your details to the moderation team. To set up parental controls on an Android smartphone: Open Settings and select Users. on the device you'd like to apply these new parental controls to - switch airplane mode on and off, or restart it to apply the controls. Follow the instructions in the Meet your Mini Hub booklet and take a look at these FAQs if you have any issues. e. There's 'manage service' but that doesn't get. You will be activated with the 'light' filter setting. As a long shot I enabled file sharing via Parental Controls and that fixed it. Search for proxy sites. Subscribe to this Topic's RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark;. or call 08454 123 662 from any other device. Upgrade to Complete Wi-Fi. BT Parental Controls allows you to restrict certain types of websites on all devices connected to the BT Smart Hub and when. Or to get online even faster, download our BT Wi-Fi app and it'll connect you to a. BT is not responsible for any of the site categorisations – this is done by our 3rd party specialist vendor. The home hubs cannot be put into modem mode. When you're setting up the Parental Controls you can customise them to block certain categories. Welcome to BT’s official support community. BT Parental Controls is free to BT Broadband customers. Turn on and off parental controls on Sky broadband. With BT Broadband and BT Mobile, you get free access to the UK's largest wi-fi network - that means more than 5 million BT Wi-Fi hotspots. Parental Controls not working. Home phone including Digital Voice; BT Mobile; Email. Broadband, mobile and WiFi providers offer filters to limit the inappropriate content a child might see.